InnoXperia | Terms & Conditions

Effective Date: 26th February, 2025

Introduction

Welcome to InnoXperia Private Limited ("Company", "we", "our", "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our telehealth applications and any associated healthcare services (collectively, the "Services").

This Privacy Policy addresses:

The types of information we collect from users, including personal and financial data.
The methods of collecting, processing, and securing your information.
How we disclose your information to third parties.

We respect your privacy and are committed to protecting your personal data. Our Privacy Policy outlines our practices in compliance with applicable data protection laws and regulations.

Consent

By using our App or Website, you consent to the collection, use, storage, and disclosure of your information as outlined in this Privacy Policy. The personal information you provide will be used solely to offer and improve our Services.

Information We Collect

Personal Information: Name, contact details, date of birth, and any information provided during account creation.
Health Information: Medical history, symptoms, consultation details, and any data shared with healthcare professionals.
Technical Data: Device information, IP address, app usage statistics, and cookies.

How We Use Your Information We use collected data to:

Provide and improve our Services.
Facilitate consultations with healthcare professionals.
Ensure security and prevent fraudulent activities.
Comply with legal and regulatory requirements.

Data Sharing and Disclosure

We do not sell personal data.
Information may be shared with healthcare providers, payment processors, and regulatory authorities as required.
Anonymized data may be used for research and analytics.

Data Security

We implement appropriate security measures to protect user data.
Despite our efforts, no system is completely secure. Users should take precautions when sharing sensitive information.

Data Retention

We retain personal data for as long as necessary to provide Services and meet legal obligations.
Users may request deletion of their data, subject to applicable regulations.

User Rights

Users can access, update, or request deletion of their personal data.
Users can opt out of marketing communications at any time.

Cookies and Tracking Technologies

We use cookies to enhance user experience and analyze site traffic.
Users can manage cookie preferences through their browser settings.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time.
Continued use of our Services after changes indicates acceptance of the revised policy.

Governing Law

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Srikakulam, Andhra Pradesh, India.

Contact Information

For any questions regarding this Privacy Policy, please contact us at developer@innoxperia.com.